All of our transactions and information are transmitted through a secure server using Secure Sockets Layer (SSL) encryption technology, where your payments are processed through the world's largest and most trusted merchant payment processor. You can feel confident in the safety of your personal information and credit card transactions. We will never sell or share any personal information, period.
We accept Visa, Mastercard, Discover, American Express, and Diner's Club.
We also accept PayPal payments from your PayPal account - just click "Pay using PayPal."
ORDER BY MAIL
If you would like to place an order by mail, we would be happy to accept a Money Order or Cahier's Check for the purchase amount. Please write your order or print the order page in your shopping cart, then write your shipping name and address, as well as a contact phone number, and mail with payment to:
Toys of USA
P.O. Box 5118
Oak Ridge, TN 37831-5118
**PLEASE DO NOT FORGET TO INCLUDE SHIPPING COSTS IN YOUR PAYMENT. IF YOU LIVE IN TENNESSEE, PLEASE ALSO INCLUDE 9.75% TAX. THANK YOU!
We are required by law to charge sales tax of 9.75% to orders shipping to Tennessee.
If you are not happy with your purchase, you have 30 days from receipt of your order (Christmas orders have extended return dates) to request a return authorization number for returns. All returns must be unopened, in original packaging for toy safety reasons. We will be unable to accept returns that arrive opened or not in original packaging. If your product arrives damaged, contact us immediately and save all damaged packaging.
If you need to return:
1. Please email firstname.lastname@example.org with "Return" in the subject line and include a reason for return. Also let us know in your email if you would like a refund or exchange.
2. We will email you a return authorization number and instructions for returning the merchandise.
3. You will then have 7 days to return unopened merchandise for exchange or refund.
All shipping costs are non-refundable.
Personalized items and made-to-order items are not returnable.